What Questions Should You Ask a REALTOR® When Interviewing Them? (And Why Most People Ask the Wrong Ones)

by Zach Otten

Published May 29, 2026

Choosing a real estate agent is one of the most important decisions you’ll make when buying or selling a home.

And yet—most people treat it like an afterthought.

They’ll interview 2–3 agents, ask a few surface-level questions, and go with whoever feels the most comfortable or says the highest price.

Here’s the problem:

The questions you ask determine the quality of the agent you hire.

And if you’re not asking the right ones, you’re not getting the full picture.

Whether you’re buying or selling in markets like Denver, Parker, or surrounding areas, this guide will walk you through the exact questions you should be asking—and what to listen for in the answers.

Before We Start: What You’re Really Evaluating

When you interview a REALTOR®, you’re not just hiring someone to:

  • Show homes

  • Put a sign in the yard

  • Fill out paperwork

You’re hiring someone to:

  • Guide your strategy

  • Protect your money

  • Manage risk

  • Negotiate on your behalf

  • Execute a complex process

So the real goal of your questions is this:

Can this person deliver a better outcome—not just a smoother experience?

Category 1: Experience & Track Record

Let’s start with the obvious—but go deeper than most people do.

Question #1: How many homes have you sold in the past 12 months?

Why this matters:

  • It shows activity level

  • It reflects current market experience

  • It indicates how engaged they are in the business

What to listen for:

  • Specific numbers (not vague answers)

  • Confidence without exaggeration

  • Context around their production

Question #2: What types of clients do you typically work with?

Why this matters:

Different agents specialize in different things:

  • First-time buyers

  • Move-up sellers

  • Downsizing seniors

  • Investors

What to listen for:

  • Alignment with your situation

  • Clear examples

  • Confidence in your type of transaction

Question #3: Can you walk me through a recent deal similar to mine?

Why this matters:

Anyone can talk in theory.

You want to hear real-world execution.

What to listen for:

  • Specific details

  • Challenges they solved

  • Strategy they used

Category 2: Pricing & Strategy (MOST IMPORTANT FOR SELLERS)

This is where most sellers ask the wrong questions.

Question #4: How do you determine the right list price?

Why this matters:

Pricing is the #1 factor in your outcome.

Weak answer:

“We’ll look at comps and price accordingly.”

Strong answer includes:

  • Market data analysis

  • Buyer behavior

  • Active competition

  • Pricing strategy options

Question #5: What happens if my home doesn’t get showings or offers?

Why this matters:

This tells you whether they have a plan—or just hope.

What to listen for:

  • Clear performance benchmarks

  • Adjustment strategy

  • Timeline expectations

Question #6: What is your strategy for the first 10 days on market?

Why this matters:

The first 7–10 days are everything.

What to listen for:

  • Launch strategy

  • Marketing coordination

  • Pricing positioning

  • How they create early demand

Category 3: Marketing Plan (Where Most Agents Blend Together)

This is where you separate average agents from strategic ones.

Question #7: How will you market my home beyond the MLS?

Why this matters:

The MLS is the baseline—not the strategy.

What to listen for:

  • Professional media (photos, video)

  • Digital exposure

  • Agent outreach

  • Social and targeted marketing

Question #8: Can you show me examples of your past listings?

Why this matters:

Don’t take their word—look at their work.

What to evaluate:

  • Photo quality

  • Description quality

  • Presentation

  • Overall professionalism

Question #9: How do you make my home stand out from the competition?

Why this matters:

Buyers compare everything.

What to listen for:

  • Positioning strategy

  • Target buyer identification

  • Differentiation approach

Category 4: Communication & Process

A great strategy means nothing without execution.

Question #10: How often will we communicate?

Why this matters:

Lack of communication is one of the biggest complaints in real estate.

What to listen for:

  • Structured updates

  • Clear expectations

  • Proactive communication

Question #11: What does your weekly update look like?

Why this matters:

You want a system—not random check-ins.

Strong answer includes:

  • Showing activity

  • Buyer feedback

  • Market updates

  • Next steps

Question #12: Who else will I be working with?

Why this matters:

Some agents operate solo. Others have teams.

What to clarify:

  • Who handles communication

  • Who manages transactions

  • Who you call when you need something

Category 5: Negotiation & Risk Management

This is where deals are won or lost.

Question #13: How do you handle multiple offers?

Why this matters:

This is where strategy directly impacts your bottom line.

What to listen for:

  • Structured negotiation process

  • How they create leverage

  • How they evaluate offers beyond price

Question #14: What risks should I be aware of in this transaction?

Why this matters:

Every deal has risk:

  • Inspection

  • Appraisal

  • Financing

Strong agents:

  • Bring this up proactively

  • Have a plan to manage it

Question #15: How do you protect me during the transaction?

Why this matters:

You want someone thinking ahead—not reacting later.

Category 6: Fit & Philosophy (The Underrated Category)

This is where you decide if this is the right person for YOU.

Question #16: What’s your approach to working with clients?

Why this matters:

Some agents are:

  • High-pressure

  • Hands-off

  • Highly structured

You want:

  • Alignment with your style

Question #17: What makes you different from other agents?

Why this matters:

Every agent should have a clear answer.

Weak answer:

“I care about my clients.”

Strong answer:

  • Specific systems

  • Defined process

  • Clear differentiation

A Resource to Help You Go Deeper

If you want a more detailed breakdown of questions—and how to evaluate answers—you can check out this resource here:

Real Estate FAQ Guide

This gives you additional clarity as you go through the process.

The Biggest Mistake Sellers and Buyers Make

After all of this, here’s the biggest mistake people still make:

Choosing the agent they like the most—not the one with the best strategy.

Likeability matters.

But strategy determines your outcome.

What the Right Answers Should Feel Like

When you’re talking to the right agent, you’ll notice:

  • Clear, confident answers

  • Specific strategies (not vague ideas)

  • A structured process

  • Honest feedback (even when it’s uncomfortable)

You should walk away thinking:

“They’ve done this before—and they have a plan.”

How This Impacts Your Bottom Line

The difference between agents is not small.

It can mean:

  • Selling faster vs sitting on the market

  • Multiple offers vs one low offer

  • Thousands (or tens of thousands) of dollars difference

That’s why this interview process matters so much.

Final Thoughts

Hiring a REALTOR® isn’t just a step in the process.

It is the process.

The right questions help you:

  • Avoid costly mistakes

  • Choose the right strategy

  • Protect your investment

  • Create a better outcome

Because at the end of the day:

You’re not hiring an agent. You’re hiring a result.

Thinking About Buying or Selling?

If you’re interviewing agents and want a clear, no-pressure conversation about what the process would look like for your situation, I’d be happy to connect.

Call or text me anytime at 303-888-6101.

Even if you don’t work with me, I’ll make sure you walk away with clarity—and the right questions to ask.

Zach Otten

"My job is to find and attract mastery-based agents to the office, protect the culture, and make sure everyone is happy! "

+1(303) 888-6101

zach.otten@gmail.com

999 18th St #3000, Denver, CO, 80202-1305, USA

GET MORE INFORMATION

Name
Phone*
Message